Welcome to Drivo
Your Adventure starts here
Rent with ease
Experience the thrill of the open road with Drivo. Our wide selection of vehicles is perfect for any occasion. From city slickers to road trippers, we've got you covered. Explore iconic American cities like New York with ease and comfort. We take pride in our exceptional customer service and hassle-free rental experience.
450 000+
Happy customers
15+
Brands of cars
1500+
Cars
Our team
Experience the thrill of the open road with Drivo. Our wide
selection of vehicles is perfect for any occasion.
selection of vehicles is perfect for any occasion.
Our Mission
“Your local companion for finding cars with comfortable prices and warm service”
Drivo Team
More than 15+ brands of cars
Hear what the community is saying
Anna Chumak
First time renting with this company and definitely not the last one! Great experience. The most pleasant stuff. Sara and Joe did all their best to provide us with a car that met all of our expectations! They were extremely helpful and went above and beyond to make this ride more pleasant! Thank you Drivo for hiring great team to work for you! Thank you for your hard work and will see you soon!!
Artem Akhiyarullin
Car was not ready for pickup on time. Staff are violated company policy. They sent by email policy. At the counter on pickup they told me that they going to charge me $500 instead of $200 against policy. They going to charge you for tolls with additional fee. They double charge me for rental time once in cash and once by card. Supervisor at office and staff are uneducated and not helpful. At the end they just charged my card for $200 for little scratch and didn’t provide me any invoices. Save your money and time don’t business with them.
Amy Martinez
Loved renting a car from Ace. The car was in mint condition and it was quick and easy. The car seemed like it was maintained well because the ride was super smooth. Made me want to purchase the car. The customer service given by the staff, namely Shakhzoda was very warm and welcoming. Will definitely be back again!
hppysra
I’m not really into the whole online reviewing thing, but I rented with this company/location about 3 or 4 times. They are absolutely amazing. Every employee I’ve ever dealt with are helpful, professional, and so nice. Customer service is top notch every time.
Official Fedya
Thanks to all agents. They were very kinds and helpful. And the Manger Madina was also helpful with my problem. I definitely advise everyone to come here and rent. They gave me a super great deal for 28 days rental and nice discount. And Sarah was also helpful.
Aziz Musinjonov
I have been dealing with all the rent a car agencies in the whole USA over the past 5 years and I truly appreciate the service that was provided to me by this company. I got the brand new car for a rent and got the safe insurance for that car. I made a big damage for the car, and with provided insurance it was solved with only one paper , with no any hustlers. Especially the manager was very helpful. Thank you for service.
gerald janko
Good prices and deals but really bad customer service.
They ask if I was drunk 9:30am in the morning and I was looking able to drive.
They ruin my day by searching for another place to rent a car for my vacation.
I'm a person with 2 kids,first I felt so offended.
Also they were talking to a different language and who know what they were saying about me.
I'm not renting again from them.
Ron R (Ron Radz)
The rental agent at the location was very helpful, polite, and attentive. The car was a newer model car and was clean and in excellent shape. The overall experience at pick up and drop off was quick and efficient. I would use them again!
Alex Wolf
Great service which not like most rent a cars. Cars are clean and well maintained. Service is quick and courteous. Particularly, Sarah is amazing. Polite, professional and got me in & out of my rentals easy and painlessly.
Sherry Springer
Staff were friendly and knowledgeable as well as efficient! They assisted me with my rental gave all the available options that would be in my best interest! I’ll be back again as this has been the best experience with a rental car service I’ve had in the past year!
Andriy Frankiv
Be careful of these guys! They can promise you to charge one amount per day for extra zone before you take a car and finally charge much more! I told them about this they said don’t worry, we’ll fix it and they didn’t! I spent more time to come there and try to fix the problem and they said that’s correct! They didn’t give me paper evidence of our agreement! Newer recommend!!!
Ksenia Benditch
Rented from them last year and again this time. Everything went without a hitch. Sarah, Sam and Naj were very helpful and professional. Would recommend. Fyi: they dont accept online banks so have a real credit card if u go.
Murat BAKIRCI
It was a nice experience to rent a car from Drivo rent a car company. The car was very adequate for the long haul and I am grateful to staff Naj at the Brooklyn agency for all his help.
Isaac Abreu
I had an excellent customer experience renting from Drivo in Brooklyn. I've returned to this location multiple times because they consistently provide competitive rates and excellent customer service. During my last visit, Naj assisted me and my family. He greeted us warmly, was very polite, and answered all of our questions. Thank you for the great service!
Robby Pliego
I want to give a huge shout out to Naj and Sam for doing an amazing job taking care of my family and I in getting a car. They were both extremely informative and patient. I will definitely rent a car next time from here. Quick, clean and straight to the point.
Mathieu Cindy
I rented a car a week prior. They extended the cars rental for that weekend and did not have any car available. The man was the only one working and was not communicative I ended up waiting 1 hour and 40 mins . I put the rental on an American Express and they wanted to run my credit. I have never rented a car where my credit was run especially if it's on a credit card. This place is very suspect bad policies up price everything and the customer service inside and on the phone was horrible. I would not recommend any one go here.
Rachel James
I am never disappointed whenever I have to rent a car. This is my second time renting a car from this rental company and I am a satisfied customer. No issues. Customer service is excellent. Naj helped me today and even offered me a better deal with a nicer car. So far I am pleased and will always be a customer.
Charlene Tan
We rented a car from here and the staff were friendly and went through the add on options and explained the ez toll fees options too. Naj helped with the initial inspection of the car at pick up. He confirmed that he picked up or took photos and videos of scratches on the car. Answered any questions we had. The pick up and getting the car was great. However I didn't feel like I received the same quality of service at drop off during inspection time. This other rep at drop off didn't explain the process or confirm that there was no damage to the car. He just asked us to sign. We had to double check to make sure that they will not be charging us anything for damages since we had none.
Chris Smith
I recently had the pleasure of interacting with Karina at Drivo, and I must say she was incredibly helpful. She went above and beyond to ensure that all my questions were answered and that I understood every part of the process. Her friendly demeanor and professional attitude made the experience seamless and enjoyable. I highly recommend Drivo, especially with such excellent staff like Karina!
Charlene Tan
We rented a car from here and the staff were friendly and went through the add on options and explained the ez toll fees options too. Naj helped with the initial inspection of the car at pick up. He confirmed that he picked up or took photos and videos of scratches on the car. Answered any questions we had. The pick up and getting the car was great. However I didn't feel like I received the same quality of service at drop off during inspection time. This other rep at drop off didn't explain the process or confirm that there was no damage to the car. He just asked us to sign. We had to double check to make sure that they will not be charging us anything for damages since we had none.
Editing my review. It has been two weeks since I returned the car. I just got a charge of $100ish with no email or anything of why I'm being charged. As mentioned before, the drop off process and sending the bill of what the tolls charges would be appreciated.
Ed Windels
This place just cancelled my Christmas Eve Day reservation because, as they bluntly told me, they'd overbooked with other, longer, more lucrative customers than my two-month old one day reservation. No apologies or recompense offered. Never again.
Issac Grunwald
I was told by the representative to upgrade and was offered a $20 increase to my original reservation cost of $570. I got the vehicle and it smelled like smoke and was offered over the phone an additional 5% discount. I check my credit card statement and now see a charge for $630. I called multiple times and was originally told that I am correct and the amount will be refunded to me but two weeks later still no refund and upon now talking to a manager they are saying that the charge will stay at $630 and all discounts have been applied. This company steals money from you and is completely dishonest. I would suggest you run away and never rent from them. They will steal your money and justify themselves.
Isaac A
I had an excellent customer experience renting from Drivo in Brooklyn. I've returned to this location multiple times because they consistently provide competitive rates and excellent customer service. During my last visit, Naj assisted me and my family. He greeted us warmly, was very polite, and answered all of our questions. Thank you for the great service!
Charlene Tan
We rented a car from here and the staff were friendly and went through the add on options and explained the ez toll fees options too. Naj helped with the initial inspection of the car at pick up. He confirmed that he picked up or took photos and videos of scratches on the car. Answered any questions we had. The pick up and getting the car was great. However I didn't feel like I received the same quality of service at drop off during inspection time. This other rep at drop off didn't explain the process or confirm that there was no damage to the car. He just asked us to sign. We had to double check to make sure that they will not be charging us anything for damages since we had none.
Editing my review from five to two/three stars. It has been two weeks since I returned the car. I just got a charge of $100ish with no email or anything of why I'm being charged. As mentioned before, the drop off process and sending the bill of what the tolls charges would be appreciated.
Kyle Knowlden
Used to be a great little agency. They added a very high fee for driving out of state and do not tell you. Literally never heard of this fee before. They also did a credit check which seems sketchy, I’m using a credit card
Melleisa Alvaranga
This company and team are the best! From the beginning of making my car reservations til I picked it up at their Brooklyn location was smooth and very pleasant! When I picked up the car Ibrahim was nice and has excellent customer service skills! I look forward to renting with him and the company again.
Chinita Williams
The service I received from SARAH was wonderful & she was VERY patient. She waited patiently as I was trying to get my photo to download. She was very helpful in getting me processed. Even though I arrived early for pickup. Through her I was able to upgrade my vehicle as well. She made sure to give me all the details about my Rental. The insurance & tolls.
When I returned the vehicle I also Rented a 2nd week by AKMAL. He was Very Nice, patient & thorough. He checked in the rental return & completed without a problem. I also rented a nother week thru him. He Explained why I needed to close the Car rental I had & pick up another. Since I had rebooked for an additional week. He was fast & efficient. Really appreciate the kindness of both employees. Love that I was sent all photos taken of the vehicles. I will definitely recommend Drivo. They have fair Pricing & the vehicles were in great condition.
elvira rozenfeld
Clean reliable car. Ibrahim helped me both times. He was kind, patient and answered every question in detail. Be aware if they don't take your insurance you will need to purchase one. Would recommend their service.
Sara Hymes
I’ve been using Drivo for a few years now and keep coming back for great deals on great cars. The representatives are always polite and professional. Naj even got me a complimentary upgrade on a long trip for being a return customer! Attention and care like that go a long way. Worth the Q train ride out to Brighton!
Schneidine Mondesir
Wonderful experience l had with you guys. Thank you again Ibrahim you was perfect with me. But not the lady she running from me no patience at all.
Ayanna Reid
This company is horrible. Don't rent from her at all. First of they do a credit check when using your credit card. For what??? The car they gave me was inspected properly the inside light did not work. They don't allow you to film the car with them. I got the car at at about 6:30 PM drove it home parked and the next morning the tire pressure light for was. I was using the car to for drop off and pick up of my daughter. I called it said I would have to use road side assistance. Never once did they say I could out air in the tire myself. I was charged 200 dollars for this. They say 3 nails were in the tire but never should proof of the tire before or even after these supposed 3 nails were in it. The 3 other tires read at 31 and that one was reading at 24. I will never rent from them again. They are a scam go else where!! I wish I could give them zero stars. I should have read the reviews... it appears to a race thing.
gina bijou
Ibrahim is the epitome of professional, articulate and friendly customer support specialist. DRIVO is my ONLY choice for rentals. The 3221 Coney Island Avenue location is my favorite spot as they are always prompt and their vehicles ALWAYS impeccably clean and sanitized.
Mahabat Oz
Shout out to all the workers, Ibrahim, Akmal, Sarah, Naj, and Zarruh. They were able to help me out a lot with choosing the best car for me. They were all very professional and good at team working. Will definitely rent again. Thank you !
Colin Wright
Great service and excellent prices. All the folks who work there are really helpful. Cars are decent as well.
Rosalyn Souza
I was assisted by Zarruh and Naj they made my experience so easy and stress free. I was able to extend my services without returning to the office quite easily. I will be returning for these services. Best car rental service yet. Thank you.
Marie Magny
Scam don’t listen to them they ask $90 fora car
But don’t state. The policy that you will need a deposit of $500 on a major card
When I realized it thur email
I called to have cancel within 20 mins
Am still haven’t received refund it is now 3 days later
To have agent tell
Me its Non refundable
Shame on you an you scam tactics
You should clearly state the deposit on the billing receipts or prior to booking
Cherphil Christopher
Booked an emergency rental with Drivo and the customer service was excellent. Experienced issues on my end with my card and Ibrahim delivered exceptional customer service and guidance on how I could adress the issue.
Upon returning my car (Isaac) the process was smooth and smooth way. I experienced absolutely no issues with them . Thank you for such excellent service. I’ll recommend Drivo and be using them again in future.
Liana Khayerdinov
STAY AWAY!!!! They are CROOKS! I am contacting BBB because they are performing FRAUD! They charged me for 3 days of insurance when I only had the car 2 days AND I returned the car earlier. Additionally, there’s an “upgrade” charge that was snuck in there without discussion or MY REQUEST!!! I never requested an upgrade and I actually got the same type of car I booked. PLEASE STAY AWAY THEY WILL CHARGE YOU FOR THINGS YOU DO NOT SIGN UP FOR!
Karina Adderlinova
Thank you so much, Drivo, for the excellent service! I accidentally left my headlights on, and the next day I found out that the battery had died when I urgently needed to go somewhere. I truly appreciate the quick response and the help from Ibrahim, who arrived promptly and got everything sorted in no time. I will definitely be renting cars here again.
The car was fantastic—I was able to visit many places without any issues. Thank you, Drivo! I highly recommend this place!
Natalie K
AVOID or call ahead to make sure they have a car EVEN IF YOU HAVE A RESERVATION! I reserved a car a couple of days ago and spent 45 min plus subway fare going THERE AND BACK HOME FOR NOTHING earlier today only to be informed they didn't have a car. What's the point of someone having a reservation?! The representative was not very apologetic and spent a good several min before even informing me of this. No one called to notify me ahead of time and the company should plan better for issues like this. They MAY have a car for me later this afternoon which means spending another 45 min and transit fare to get there. I was looking forward to renting from this location instead of JFK and very disappointed and angry. Called their customer service on my way home and was offered a measly 10% discount. I would give negative stars if I could and doubt I'll be renting from them again in the future. EDITING TO ADD it's now a few hrs later, almost 3:30pm, and still no word about my car. There's no way (from what I can tell) to contact a specific location, just their main office. The person I just spoke with is supposedly going to contact the location to see what's going on. This is messing up my weekend plans and I have no idea if and when I'll be able to get a car through this disaster of a company.
Elizabeth Stojkov
Warning: your reservation means nothing!
Last minute I was told they didn’t have a car for me despite my having a reservation, so I woke up early for nothing and my day’s plans got ruined. This company doesn’t know how to plan ahead. Now I have to deal with getting the insurance refunded separately 🙄
Destiny Divine
Ibraham took care of me very well. This was fast and easy. They have great customer service and I would recommend anyone to get a rental from them. They are super easy to work with. Thank you guys.
David Carver
Drivo Rent a Car initially appears to offer competitive pricing compared to major name-brand companies. However, additional fees and numerous restrictions quickly offset these apparent savings. For example, there are limitations on driving areas within the United States and cars don’t meet requirements for use during a permit test. Additionally, the pre-filled personal information does not simplify the rental experience as one might expect.
The insurance package, while fully paid, excludes coverage for tires and windows and is priced higher than comparable offerings from other companies. Moreover, my experience was further diminished by vehicle issues: after an initial 45‐minute wait, the first car provided was not in acceptable condition, necessitating a replacement that took 30 minutes and also failed to meet standards. Other customers behind me experienced similarly lengthy delays during the return process.
Based on these issues, I would recommend considering alternative rental options.
Shani Leitch
Overall good experience. I had to purchase extra insurance to make up full coverage, as it wasn’t very clear from Hopper when I booked and paid for my rental. Thankfully it wasn’t a crazy additional fee.. to me. The agents at Drivo were all courteous and communicated clearly. Nothing was complicated, the price was pretty decent. I can’t complain and I will definitely use Drivo again. Thanks again to Ibrahim who facilitated a quick and painful free return today.
Sardor Hazratov
In really enjoying the car. Everything was good, Ibrahim the personnel was very kind and helped me through all procedures. Thank you
Maksim Koshelev
Excellent service!
Ibrahim is the best employee of this company.
I always rent a car from them and have no complaints. I recommend to everyone!
Janet V
I had a really great experience at Drivo on Coney Island Avenue and will definitely use them again when I need to rent a car. I worked with Azam and Zack in the office and they were so professional and friendly. The location was easy to get to and the car I got was great. I recommend this car rental and will use them again!
Molly Empress
Predatory behavior. I rented a car for three days. They said 9.99 for use of their easy pass yet they are charging my credit card for tolls. Why would anyone pay 9.99 a day for use of an easy pass if they still have to pay tolls out of pocket? They said 500 dollars hold for the car when I got to the rental place they said 1000. This was in February of 2025. They charged me 40 dollars in March for tolls and today May 25 2025 is trying to charge my card for another 43 dollars for tolls. Their practices are very deceptive and needs to be investigated. If I could give it no stars I would
Jordan Loranger
Always a great experience here! Ibrahim is the best and gets you the best car quickly and easily. Would recommend Drivo to anyone needing a car rental
Trent Connor
Ibrahim was so helpful, car was flawless. Just be warned, they will not accept an Apple Card or a Robinhood Gold card, etc. (the physical numbers must be printed somewhere on the card). It doesn’t matter if you also have the card in Apple Pay or whatever. They wanna see the digits .
Really awesome experience though, and close to the Verrazano Bridge
Robby Pliego
Smooth and hassle-free rental. The car was clean, in great condition, and ready on time. Staff was friendly and honest—no hidden fees or pressure. Highly recommend and would rent here again! Shout out to Azam
