Drivo Rent A Car is a leading player in the car rental industry, we are committed to delivering top-notch service to our customers while fostering a supportive and inclusive work environment for our employees. Be part of a supportive and collaborative work culture where your contributions are valued and recognized.
Why Choose Drivo Rent A Car?
Exciting Opportunities: Enjoy competitive compensation, opportunities for advancement within the company.
Positive Work Environment: Training and Development: Access ongoing training and development programs to enhance your skills and excel in your role.
The ideal candidate possesses the following attributes:
1. Strong attention to detail and organizational skills
2. Exceptional customer service and communication abilities
3. Familiarity with video inspection processes
4. Basic photography skills for capturing pre-existing conditions
5. Ability to manage traffic flow efficiently
What you will do:
1. Greet customers dropping off rental cars with a warm smile
2. Secure vehicle keys, confirm documentation, and perform necessary checks
3. Perform video inspections for damages and remind customers to check for personal belongings
4. Identify and lost items found in the vehicle with detailed information
5. Park units requiring service in designated areas and inform the Service Supervisor
6. Thoroughly review cars for damage upon return, open and file claims promptly
7. Control traffic flow as a guide for incoming and outgoing rental cars
8. Ensure high-quality video check-out processes
9. Record pre-existing conditions by capturing additional photos
10. Assist customers with inquiries about car features and conditions
11. Inform customers of return policies (e.g., No Smoking, No Pet Hair, Gas, etc.)
About you:
1. High school diploma or GED
2. Minimum 1-year customer service
3. Must be at least 21 and have a valid driver's license with a clean driving record
4. Ability to follow defined service processes
5. Must be willing to wear company uniforms
6. Ability to communicate in English, speaking other languages including Spanish is a plus Position available at LGA, JFK, and Newark airport locations
Job Type: Full-time
Salary: From $18.00 per hour - $20.00 per hour + up to $1500 bonuses
Expected hours: 40 per week