Rent with ease

Rented from them last year and again this time. Everything went without a hitch. Sarah, Sam and Naj were very helpful and professional. Would recommend. Fyi: they dont accept online banks so have a real credit card if u go.

Excellent customer service from Ibrahim, he went above and beyond to help me with my reservation. He was extremely polite and made the process easy for me. Because of Ibrahim I will definitely be coming back soon.

Ibraham took care of me very well. This was fast and easy. They have great customer service and I would recommend anyone to get a rental from them. They are super easy to work with. Thank you guys.

The rental agent at the location was very helpful, polite, and attentive. The car was a newer model car and was clean and in excellent shape. The overall experience at pick up and drop off was quick and efficient. I would use them again!

I want to give a huge shout out to Naj and Sam for doing an amazing job taking care of my family and I in getting a car. They were both extremely informative and patient. I will definitely rent a car next time from here. Quick, clean and straight to the point.

Thanks to all agents. They were very kinds and helpful. And the Manger Madina was also helpful with my problem. I definitely advise everyone to come here and rent. They gave me a super great deal for 28 days rental and nice discount. And Sarah was also helpful.

I had a really great experience at Drivo on Coney Island Avenue and will definitely use them again when I need to rent a car. I worked with Azam and Zack in the office and they were so professional and friendly. The location was easy to get to and the car I got was great. I recommend this car rental and will use them again!

Shout out to all the workers, Ibrahim, Akmal, Sarah, Naj, and Zarruh. They were able to help me out a lot with choosing the best car for me. They were all very professional and good at team working. Will definitely rent again. Thank you !

I had an excellent customer experience renting from Drivo in Brooklyn. I've returned to this location multiple times because they consistently provide competitive rates and excellent customer service. During my last visit, Naj assisted me and my family. He greeted us warmly, was very polite, and answered all of our questions. Thank you for the great service!

Clean reliable car. Ibrahim helped me both times. He was kind, patient and answered every question in detail. Be aware if they don't take your insurance you will need to purchase one. Would recommend their service.

I’m not really into the whole online reviewing thing, but I rented with this company/location about 3 or 4 times. They are absolutely amazing. Every employee I’ve ever dealt with are helpful, professional, and so nice. Customer service is top notch every time.

Excellent service! Ibrahim is the best employee of this company. I always rent a car from them and have no complaints. I recommend to everyone!

It was a nice experience to rent a car from Drivo rent a car company. The car was very adequate for the long haul and I am grateful to staff Naj at the Brooklyn agency for all his help.

Great service which not like most rent a cars. Cars are clean and well maintained. Service is quick and courteous. Particularly, Sarah is amazing. Polite, professional and got me in & out of my rentals easy and painlessly.

I’ve been using Drivo for a few years now and keep coming back for great deals on great cars. The representatives are always polite and professional. Naj even got me a complimentary upgrade on a long trip for being a return customer! Attention and care like that go a long way. Worth the Q train ride out to Brighton!

Ibrahim is the epitome of professional, articulate and friendly customer support specialist. DRIVO is my ONLY choice for rentals. The 3221 Coney Island Avenue location is my favorite spot as they are always prompt and their vehicles ALWAYS impeccably clean and sanitized.

Joe made the experience an absolutely perfect. His customer service skills are exceptional. He explained every charge ensuring all is understood. His service was so amazing I am considering making Ace rental car the official car rental company for my investment firm. He deserves great praise and recognition.

Dior astounded me by his professionalism and superior work ethic, he is very helpful and solves the issues, if arise, promptly and swiftly. The car I rented from the company was super amazing, I had no issues whatsoever with it. I will definitely rent the car from this company for sure and I recommend doing so to everybody!

Great experience renting here. Ibrahim was super helpful and professional. My car was new, clean and excellent to drive. I returned it after hours by parking on the street and dropping the key off in the designated dropbox. Highly recommend Drivo and will rent again. Thank you for making my experience so flawless.

Staff were friendly and knowledgeable as well as efficient! They assisted me with my rental gave all the available options that would be in my best interest! I’ll be back again as this has been the best experience with a rental car service I’ve had in the past year!

I had an excellent customer experience renting from Drivo in Brooklyn. I've returned to this location multiple times because they consistently provide competitive rates and excellent customer service. During my last visit, Naj assisted me and my family. He greeted us warmly, was very polite, and answered all of our questions. Thank you for the great service!

Very knowledgeable and helpful with assisting with my rental. It was my first time using their service and they accommodated when I had a little difficulty and I was able to get a better car thank you so much. Will be using their service again. Mention Azam and Sam awesome dudes

Great service and excellent prices. All the folks who work there are really helpful. Cars are decent as well.

Wonderful experience l had with you guys. Thank you again Ibrahim you was perfect with me. But not the lady she running from me no patience at all.

In really enjoying the car. Everything was good, Ibrahim the personnel was very kind and helped me through all procedures. Thank you

Loved renting a car from Ace. The car was in mint condition and it was quick and easy. The car seemed like it was maintained well because the ride was super smooth. Made me want to purchase the car. The customer service given by the staff, namely Shakhzoda was very warm and welcoming. Will definitely be back again!

I recently had the pleasure of interacting with Karina at Drivo, and I must say she was incredibly helpful. She went above and beyond to ensure that all my questions were answered and that I understood every part of the process. Her friendly demeanor and professional attitude made the experience seamless and enjoyable. I highly recommend Drivo, especially with such excellent staff like Karina!

Smooth and hassle-free rental. The car was clean, in great condition, and ready on time. Staff was friendly and honest—no hidden fees or pressure. Highly recommend and would rent here again! Shout out to Azam

First time renting with this company and definitely not the last one! Great experience. The most pleasant stuff. Sara and Joe did all their best to provide us with a car that met all of our expectations! They were extremely helpful and went above and beyond to make this ride more pleasant! Thank you Drivo for hiring great team to work for you! Thank you for your hard work and will see you soon!!

Ibrahim was so helpful, car was flawless. Just be warned, they will not accept an Apple Card or a Robinhood Gold card, etc. (the physical numbers must be printed somewhere on the card). It doesn’t matter if you also have the card in Apple Pay or whatever. They wanna see the digits . Really awesome experience though, and close to the Verrazano Bridge

I was assisted by Zarruh and Naj they made my experience so easy and stress free. I was able to extend my services without returning to the office quite easily. I will be returning for these services. Best car rental service yet. Thank you.

Always a great experience here! Ibrahim is the best and gets you the best car quickly and easily. Would recommend Drivo to anyone needing a car rental

This company and team are the best! From the beginning of making my car reservations til I picked it up at their Brooklyn location was smooth and very pleasant! When I picked up the car Ibrahim was nice and has excellent customer service skills! I look forward to renting with him and the company again.

I am never disappointed whenever I have to rent a car. This is my second time renting a car from this rental company and I am a satisfied customer. No issues. Customer service is excellent. Naj helped me today and even offered me a better deal with a nicer car. So far I am pleased and will always be a customer.

My experience was great! Ibrahim took very great care of us. The car was brand new, clean, and ran very well. We will definitely be renting again!