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Privacy Policy

Effective Date: 05/16/24
Last Revision Date: 05/16/24
Drivo Rent-A-Car ("Drivo", "Company", "we", "us", or "our") is committed to safeguarding the privacy and security of personal information of our customers ("you", "your"). This Privacy Policy ("Policy") outlines the practices and procedures we employ in collecting, using, disclosing, and protecting personal information gathered through our website http://Drivo.com , mobile application, and through our car rental services across New York and New Jersey. By accessing and using our services, you acknowledge and consent to the practices described in this Policy.
Collection of Personal Information
We collect personal information through various means, which includes:
-Direct Interactions: Information such as name, contact details, payment information, and driver’s license details are collected when you engage in transactions with us, create an account, or communicate with our customer service.
-Automated Technologies: Usage details, IP addresses, and cookies are utilized to gather data regarding your interaction with our digital platforms.
-Third-Party Sources: We may receive information about you from other sources, including our business partners, to enhance our services.
Use of Personal Information
The personal information collected is primarily used to:
-Facilitate and manage your car rental services, including transaction processing and service improvements.
-Communicate necessary account and service-related information, including confirmations and invoices.
-Engage in research and analytical tasks to better understand your needs and to enhance our service offerings.
-Deliver marketing communications and promotional offers, subject to your consent as required by applicable law.
Sharing of Personal Information
Your personal information may be shared under the following circumstances:
-With Service Providers: To third parties who perform services on our behalf.
-Within Corporate Affiliates: Among Drivo’s family of companies for operational purposes and service enhancement.
-For Legal Reasons: When required by law or to protect our legal rights, privacy, safety, or property.
International Data Transfers
Your information may be transferred to and processed in countries other than your own, where data protection laws may differ from those in your jurisdiction. We ensure that appropriate safeguards are in place to maintain the protection of your personal information in accordance with this Policy.
Your Rights and Choices
You are afforded certain rights and choices over your personal information, including the ability to:
-Access or rectify your personal information.
-Request the deletion of your information.
-Opt-out of marketing communications.
-Object to or restrict certain processing activities.
Security of Personal Information
We employ robust security measures designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Despite these measures, the security of information transmitted over the internet cannot be guaranteed.
Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. Should we become aware of such instances, we will take immediate steps to delete the information.
Amendments to This Policy
We reserve the right to update or modify this Policy at any time. Changes will be effective immediately upon posting the revised Policy on our website, with the revision date updated accordingly.

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