Rental Car Insurance: Everything You Should Know
 August 9, 2024
#News

Rental Car Insurance: Everything You Should Know

Hey there! If you're planning to rent a car in NYC, understanding car rental insurance is very important, and, you might say, mandatory. This may not be the most exciting topic, but it's super important for ensuring a smooth and worry-free experience while navigating the bustling streets of the Big Apple.

Why do you need insurance to rent a car?

What is rental car insurance? It’s like having a financial guardian angel riding shotgun with you.
Renting a car should be about the freedom and convenience of exploring NYC at your own pace, without worrying too much about circumstances that may not even be up to you. With the right insurance when renting a car, you can relax knowing you're covered for any mishaps. This means you can focus on enjoying your trip, from the towering skyscrapers to the hidden gems of the city, without a cloud of worry hanging over your head.

Legal requirements

A painted insured car

Let's delve into the legal aspects from an unconventional angle. Picture this: cruising through the bustling streets of NYC without rental car insurance isn't just risky; it's akin to playing a high-stakes game without understanding the rules. 

In all states, and therefore in New York, it is mandatory to have insurance. It is even approved at the level of the law — it is obligatory to have at least minimum liability coverage. This is protection for both you and the others involved — in the event of an accident, injury to others, or theft, you will be able to rely on insurance benefits. 

Skipping this essential step is like embarking on a journey with a blindfold — it could lead to severe legal and financial repercussions.

Protection against financial liability

Consider an imaginary yet quite probable situation. Renting a car, driving past Times Square and experiencing an accident involving a minor crash with no rental car insurance cover leaves you liable for mending expenses as well as settling hospital bills by yourself or through lawsuits. And we do not want that, do we? 

For such times only an insurance policy can work best. Furthermore, nobody is able to control all other people's conduct on the road when driving, so sometimes one just cannot do without a crash.

Types of car rental insurance

Torn bill

What rental car insurance do I need? There are so many types of insurance that it makes your head spin. And sometimes it seems that only the insurance company's employees know how it all works. Drivo is here to help you! Let’s dig into types of rental car insurance together.

Collision Damage Waiver (CDW)

This might not be insurance in a true sense, but it shields you from having to pay for any damages or loss of a rented vehicle, thus saving considerable sums as well as precious minutes.

Here are some advantages of CDW:

  • Part of payments for damage is to be covered by renters.
  • Financial responsibility will not be yours if the car gets stolen.
  • You will own an assurance that removes all worries from your mind about how things would turn out since insurance companies will take care of everything for you.

Loss Damage Waiver (LDW)

It is often used interchangeably with CDW, but there may be slight differences depending on the rental company. Importantly, it expands the services provided by CDW to cover a wide range of possible situations.

Difference from CDW:

  • As a rental car insurance covers both collision damage and loss due to theft or vandalism.
  • It’s a more comprehensive option compared to CDW, offering broader protection.

Liability Insurance

Protects you from the financial consequences of an accident that causes damage to another vehicle, property, or personal injury. This coverage ensures that you won't be charged too much if you are found at fault in an accident.

What's worth knowing?

  • Covers repair costs for other vehicles and property.
  • Pays for medical expenses if others are injured in an accident you cause.
  • Shields you from legal claims and significant financial loss.

Personal Accident Insurance (PAI)

Here focus is on your own health and the health of your passengers. It covers the medical expenses caused by the accident, ensuring that you do not face large medical bills. This rental car insurance can be a lifesaver, providing significant financial assistance when it is needed most.

What's worth knowing?

  • Pays for medical expenses for the driver and passengers.
  • Can cover ambulance fees and sometimes even accidental death benefits.
  • Provides support for medical costs in case of an accident.

Personal Effects Coverage (PEC)

This type of insurance may be the only way to protect your property and get compensation if it is stolen. Whether it's your laptop, camera or other valuables, this rental car insurance ensures your belongings are protected.

What's worth knowing?

  • Protects personal belongings inside the rental car.
  • Covers the cost of replacing stolen or damaged items.
  • Provides peace of mind knowing your valuables are safe.

Supplemental Liability Insurance (SLI) (Drivo)

When you opt for SLI, it protects you from third-party claims for injuries or property damage if you’re in an accident while driving a rental car.

What's worth knowing?

  • Offers up to $100,000 in coverage per accident for third-party liability.
  • Helps avoid hefty legal costs.
  • Requires a police report to be valid and doesn’t cover incidents involving unauthorized or intoxicated drivers.

Supplemental Deductible Coverage (SDC) (Drivo)

SDC may pay you a personal insurance deductible of up to $1,000. However, you will be responsible for any damage or loss exceeding this amount.

What's worth knowing?

  • Reduces out-of-pocket expenses by covering up to $1,000 of your insurance deductible.
  • Provides financial relief in the event of a costly incident, ensuring you’re not left bearing the full burden of damages.

Roadside Assistance Protection (Drivo)

This is an optional service, not a rental car insurance. It provides 24/7 service including emergency towing, battery service, tire service, fuel delivery, winch service and lockout.

Coverage details:

  • Towing to the nearest qualified service provider.
  • Jumpstart battery service.
  • Flat tire installation or towing.
  • Delivery of emergency fuel or water.
  • Winching service to extricate the vehicle.
  • Locksmith service for lost or broken keys.

For your convenience, most of these insurances are provided by Drivo. The rest can be arranged with your insurance provider

How does insurance work?

Girl talking on the phone with the hood of her car open

Although it all sounds quite complicated, the process is actually pretty simple. We've laid it out step by step:

Purchasing insurance

Getting rental car insurance is straightforward. Here's how to do it::

  1. Choose your car. Select the car you want to rent. During this process, Drivo will explain your insurance options.
  2. Select insurance options. Review the available insurance options (CDW, LDW, liability, PAI, PEC) and select the ones that best suit your needs.
  3. Review and confirm. Carefully read through the coverage details and costs. Confirm your selections.
  4. Complete the transaction. Proceed with the booking, ensuring that your insurance choices are included in your rental agreement.

Claims process

Sadly, sometimes unpleasant accidents do happen. Here's what to do if you're involved in an accident or experience theft:

  1. Take photos and videos. The first thing to do is document everything that happens. The most important things are the time of the incident, the license plates of your car and the other one’s, if any, and the contact information of witnesses or others involved in the incident.
  2. File a police report. Whatever the incident is, a police report needs to be filled out. Of course, minor accidents with no people involved and no injuries are not a terrible thing, but it is worth recording the accident.
  3. Get in touch with the rental company. Inform the rental company as soon as possible. For example, Drivo will provide you with a claims form and guide you through the process.
  4. Follow up. Stay in touch with the rental company and insurance provider to track the progress of your claim and provide any additional information they might need.

Insurance exclusions

Before you confidently get behind the wheel, remember that certain factors can invalidate your rental car insurance. Stuff like unauthorized drivers, reckless behavior, DUIs, or illegal activities are usually taboo. Most policies won’t cover damage from off-road adventures and personal items inside the car unless you’ve got PEC. Pre-existing damage or mechanical failures that aren’t due to an accident? Yeah, those typically aren’t covered either. 

Let's make a conclusion — to get covered by insurance in case of unforeseen difficulties, make sure that the person you rent the car from is driving in a sober state and with an understanding of the responsibility for the passengers.

Tips for car rental insurance

Navigating the labyrinth of car rental insurance? Don't worry, we've got you covered. Here's how to snag the perfect insurance without draining your wallet.

  1. Figure out what you need

Before jumping in, think about what you actually need. Are you driving across the country or just around town? Got expensive gear with you? How’s your personal health insurance? And, how much risk are you comfortable with? These questions will help you zero in on the right coverage.

  1. Shop around

You may have to think about it a bit, but you always have the option to choose the right insurance for you from a variety. Consider the options, try them on for your situation and, of course, don't forget to ask any questions — the Drivo team will do everything we can to find you the best insurance option.

  1. Use what you’ve got

Before you start choosing insurance at the rental counter, stop for a second and think. You may already have coverage for rental cars from your insurance company. Additionally, some credit cards also entitle you to insurance. All in all, it's best to take your time here.

  1. Read the fine print

Don’t get caught out by the small stuff. Go through the terms and conditions with a fine-tooth comb. Know your coverage limits, deductibles, exclusions, and how to make a claim.

  1. Don’t double up

Paying twice for the same coverage is a rookie mistake. Review your existing policies, think about bundled packages, and no need to be shy about asking questions. Make sure you’re not forking out for duplicate insurance.

Emergency Preparedness

Close-up view of emergency stop sign

Finally, before you head out on your rental adventure, let's make sure you're well-prepared for any unexpected situations. Start by saving the important contact numbers – emergency services (911 in the US) and Drvio’s emergency hotline (+1-855-550-0008). Having these numbers easily accessible will help you quickly get assistance if needed.

If you're planning to drive far from the city or into remote areas where there's not much around, it's super important to put together a basic safety kit for your rental car. Pack a first aid kit, a reliable flashlight, a warm blanket, some extra clothes, water, and a few non-perishable snacks. These essentials can make a big difference if you end up waiting for help in a remote spot.

It’s also smart to have a few more tools just in case. A multi-tool, jumper cables, a tire repair kit, and a tow strap can help you deal with common roadside problems and get back on the road more quickly.

Ready to hit the road with confidence? Dive into Drivo’s awesome lineup of rental cars and rock-solid insurance plans, everyone will find the right fit. Whether it's a business trip or a getaway adventure with loved-ones, we’ve got your back. Browse our selection today, pick the perfect ride, and cruise with the peace of mind that comes from top-notch insurance.

Got questions or need a hand? Our friendly team is happy to help.Click on the icons on the left and message us on social media. Phone and mail for contacting us at the bottom of the page.

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