RETURN AGENT

September 17, 2024Location: One location

Drivo Rent A Car is a leading player in the car rental industry, we are committed to delivering top-notch service to our customers while fostering a supportive and inclusive work environment for our employees. Be part of a supportive and collaborative work culture where your contributions are valued and recognized.

Why Choose Drivo Rent A Car?

Exciting Opportunities: Enjoy competitive compensation, opportunities for advancement within the company.

Positive Work Environment: Training and Development: Access ongoing training and development programs to enhance your skills and excel in your role.

The ideal candidate possesses the following attributes:

1. Strong attention to detail and organizational skills

2. Exceptional customer service and communication abilities

3. Familiarity with video inspection processes

4. Basic photography skills for capturing pre-existing conditions

5. Ability to manage traffic flow efficiently

What you will do: 

1. Greet customers dropping off rental cars with a warm smile

2. Secure vehicle keys, confirm documentation, and perform necessary checks

3. Perform video inspections for damages and remind customers to check for personal belongings

4. Identify and lost items found in the vehicle with detailed information

5. Park units requiring service in designated areas and inform the Service Supervisor

6. Thoroughly review cars for damage upon return, open and file claims promptly

7. Control traffic flow as a guide for incoming and outgoing rental cars

8. Ensure high-quality video check-out processes

9. Record pre-existing conditions by capturing additional photos

10. Assist customers with inquiries about car features and conditions

11. Inform customers of return policies (e.g., No Smoking, No Pet Hair, Gas, etc.)

About you:

1. High school diploma or GED

2. Minimum 1-year customer service

3. Must be at least 21 and have a valid driver's license with a clean driving record

4. Ability to follow defined service processes

5. Must be willing to wear company uniforms

6. Ability to communicate in English, speaking other languages including Spanish is a plus

Position available at LGA, JFK, and Newark airport locations

Job Type: Full-time

Salary: From $18.00 per hour - $20.00 per hour + up to $1500 bonuses

Expected hours: 40 per week

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Job openings

Location Supervisor

Drivo Rent A Car is a leading player in the car rental industry, we are committed to delivering top-notch service to our customers while fostering a supportive and inclusive work environment for our employees. Be part of a supportive and collaborative work culture where your contributions are valued and recognized.

Why Choose Drivo Rent A Car?

Exciting Opportunities: Enjoy competitive compensation, opportunities for advancement within the company.

Positive Work Environment: Training and Development: Access ongoing training and development programs to enhance your skills and excel in your role.

The ideal candidate possesses the following attributes:

Proven experience in a supervisory role

Strong leadership, communication, and interpersonal skills

Knowledge of car rental industry practices

Exceptional organizational and multitasking abilities

Ability to manage stress and handle challenging situations with composure

What you will do:

Manage day-to-day operations of the branch office

Supervise and delegate tasks to staff effectively

Maintain a safe and secure environment for customers and staff

Manage stressful situations to uphold excellent customer service

Provide exemplary customer service and effective problem-solving skills

Understand cost control and achieve individual sales goals

Monitor prices and set rates for walk-ups

Monitor shuttle bus timings for pickups and drop-offs

Keep overdue agreements and maintenance cars within company limits

Supervise employees across the entire location and specific operational functions

Take disciplinary action against employees for policy violations

Ensure employees meet or exceed company sales goals and customer service expectations

Maintain car quality control and overall location professionalism and cleanliness

Support company decisions and enforce directives from upper management

Participate in weekly company meetings and implement discussed strategies

About you:

High school diploma or GED

Minimum 3-year customer service or sales experience

Must be at least 21 and have a valid driver's license with a clean driving record

Experience meeting sales quotas or working in highly commissioned positions preferred

Ability to focus on different tasks and achieve results

Must be willing to wear company uniforms

Ability to communicate in English, speaking other languages including Spanish is a plus

Salary: $62,400 per year + up to $2000 monthly bonus

December 5, 2024
LGA / EWR

EXPERIENCED AUTO TECHNICIANS / MECHANICS

Job description:

We are looking for a skilled Auto Mechanic to maintain and repair vehicles. You will be responsible for troubleshooting issues and fixing them aiming to maximum reliability and functionality. An excellent auto mechanic has good eye-hand coordination and manual dexterity. They are well-versed in complex mechanical or electronical systems of vehicles and have excellent problem-solving abilities. They must be good communicators to provide advice to customers.

 

Responsibilities:

•   Inspect vehicle engine and mechanical/electrical components to diagnose issues accurately;

•   Inspect vehicle computer and electronic systems to repair, maintain and upgrade;

•   Conduct routine maintenance work (replacing fluids, lubricating parts etc.) aiming to vehicle functionality and longevity;

•   Schedule future maintenance sessions and advise motorists on good vehicle use;

•   Repair or replace broken or dysfunctional parts and fix issues (e.g. leaks);

•   Provide accurate estimates (cost, time, effort) for a repair or maintenance job;

•   Keep logs on work and issues;

•   Maintain equipment and tools in good condition.

 

Skills:

•   Proven experience as auto mechanic;

•   Excellent knowledge of mechanical, electrical and electronic components of vehicles;

•   Working knowledge of vehicle diagnostic systems and methods;

•   Ability to handle various tools (e.g. pliers) and heavy equipment (e.g. lift);

•   Willingness to observe all safety precautions for protections against accidents, dangerous fluids, chemicals etc.;

•   Excellent physical condition;

•   High school diploma is preferred; Certification from a vocational school or completion of apprenticeship is preferred;

•   Valid certification (e.g ASE) is a definite plus.

 

Work Remotely:

•   No.

 

Job Type: Full-time.

 

Salary: $20.00 - $45.00 per hour.

 

Experience level:

•   2 years.

 

Schedule:

•   10 hour shift;

•   8 hour shift;

•   Day shift;

•   Monday to Friday;

•   Weekend availability.

 

Education:

•   High school or equivalent (Preferred).

 

Experience:

•   Automotive Repair: 2 years (Preferred).

 

License/Certification:

• Driver's License (Preferred);

• ASE Certification (Preferred).

 

January 30, 2024
One location